Before Booking Please Read

At Haus of Smiles, we value your commitment to our services.

Cancellation Policy:

24-hour notice is required to avoid cancellation fees, please provide at least 24 hours notice for any appointment changes or cancellations.

No-Show Policy:

Please be aware that our No-Show policy results in a full charge for the services booked, and clients may not be allowed to rebook future appointments if a prior service fee is not collected.

Deposit Policy:

Please note that your deposit will be applied towards the remaining balance and is non-refundable and non-transferrable: .: however, we will allow a one-time rebooking for extenuating circumstances and a one-time deposit transfer if notified within the 24-hour cancellation timeframe.

Late Arrival Policy:

Grace Period of 15 minutes is allowed for late arrivals. If you arrive more than 15 minutes late your appointment may be cancelled or shortened with no discount applied.

Payment Policy:

We accept cash, credit cards, Apple Pay, and Venmo. We do not accept Cashapp payments.

Payment at Time of Service:

Payment is due in full at the time of service unless prior arrangements have been made. We do offer optional payment plans if interested. Ask us about our Cherry Pay options which allow you to treat yourself and pay later in small installments.

Booking Fees

deposits

Deposits are automatically paid up front once an appointment is booked. The remaining portion of the service can be paid online or in person.

Schedule

A non-refundable deposit is required to book an appointment or class and will be credited towards your total balance.

tardiness

You are allowed a 15 minute grace period; however if you arrive more than 15 minutes past your appointment time your appointment may be cancelled and need to reschedule. There will be a fortfeiture of your deposit. If you arrive 30 minutes after your appointment time, your appointment will be cancelled and and considered a No-Show. The No-Show Policy will apply.

Booking Policies

GUEST POLICY

NO EXTRA GUESTS ARE ALLOWED DURING AN APPOINTMENT. NO EXCEPTIONS.

COVID POLICY

OUR CHAIR AND LOCATION IS THOROUGHLY CLEANED BETWEEN EACH APPOINTMENT. IF YOU HAVE BEEN EXPOSED TO ANYONE WITH COVID OR MONKEY POX WITHIN THE LAST 14-DAYS, PLEASE RESCHEDULE YOUR APPOINTMENT FOR 14-DAYS FROM THE TIME OF EXPOSURE. IF YOU HAVE ANY SIGNS OF SICKNESS PLEASE DO NOT BOOK. YOU MAY RESCHEDULE YOUR APPOINTMENT IF YOU ARE FEELING ILL.

CANCELLATION

IF YOU NEED TO CANCEL YOUR APPOINTMENT FOR ANY REASON, WE ASK THAT YOU PLEASE GIVE US THE COURTESY OF CONTACTING US AT LEAST 24 HOURS IN ADVANCE OF YOUR SCHEDULED TIME SLOT IN ORDER TO GIVE ANOTHER CLIENT THE OPPORTUNITY TO FILL THAT APPOINTMENT TIME. ALL DEPOSITS ARE NON-REFUNDABLE AND NON-TRANSFERABLE ON NO CALL, NO SHOWS; THEREFORE, YOU WILL BE REQUIRED TO PAY AN ADDITIONAL DEPOSIT IF YOU WANT TO RESCHEDULE.

IF YOU CONTACT US TO RESCHEDULE WITHIN THE 24-HOUR TIMEFRAME, YOU WILL BE GRANTED ONE RESCHEDULE PER DEPOSIT. THANK YOU IN ADVANCE FOR YOUR UNDERSTANDING.

AFTERCARE TIPS